In the latest instalment of our HR industry executive interview series we spoke to Winningtemp Country Manager Tim Conroy about the company, the challenges posed by COVID-19, industry opportunities and the importance of listening to others…
Tell us about your company, products and services.
The idea behind Winningtemp is that leaders have readily available data to support decision making. For example, if you need to make a finance decision or invest in a project – it’s commonplace to have all real time numbers and insights at hand, which helps make for better decisions.
However, when it comes to people and their sentiment, readily available, accurate and real time data is often sadly lacking. Decision making becomes unnecessarily slow and less effective. Additionally, with remote teams, furlough and economic uncertainties, many leaders find that they are struggling to motivate and manage the wellbeing of their teams, hurting productivity.
This is where Winningtemp comes in, a leadership support service which uses modern technology to in a clear and time saving manner support leaders with their… leadership!
The platform provides an end to slow, clunky surveys with low participation rates, and asks the right question at the right time. As Winningtemp also covers all aspects of performance and goal management, the real time data and insights and crucially, the tips provided to managers are based on the entire employee experience.
What have been the biggest challenges the Human Resources industry has faced over the past 12 months
The pandemic has naturally caused ample challenges for the HR function. Naturally, whilst redundancies, furlough and the economic environment pose a host of problems – many leaders are telling us that engaging, and supporting the wellbeing of their teams has not only been very difficult, but also crucial to safeguards their organisation’s ability to deliver.
And what have been the biggest opportunities?
Firstly HR leaders now need to reinforce the work employees are doing is in a resilient, safe and sustainable workplace as the workplace now is your home, your car, your office, your satellite location, your store, wherever.
Secondly mental and emotional health and all the issues about resilience, communication and education are key.
Third is transformation. Any company will need to be very agile this year to come up with new products and services as fast as they can to enable growth in their company and the economy.
What is the biggest priority for the Human Resources industry in 2021?
There are three priorities for HR leaders in 2021: the safe and empowering workplace, continue focus on mental health, wellbeing resilience, capability-building, and empathetic leadership as well as prepare for and continue to transform jobs.
What technology is going to have the biggest impact on the market this year?
It’s not a new technology, but digital transformation is being accelerated by the need for building effective remote teams. We all know tools such as Ms Teams, Zoom and Google Meet have increased substantially in popularity during the pandemic. However, there is also a suite of platforms and providers helping organisations take a step further in building effective remote teams, such as automated real time pulse surveys, online goal and performance management tools.
In 2022 we’ll all be talking about…?
The amazing holidays we’ve just had!
Which person in, or associated with, the Human Resources industry would you most like to meet?
I heard John Amaechi speak a little while ago at an online event. Whilst it was only brief, he was impressive and I would like to know more.
What’s the most surprising thing you’ve learnt about the Human Resources sector?
I was new to the HR world and only came in 2019. I was surprised to learn that many HR leaders are naturally introvert. However, since then I have learnt that although many have a strong people focus – traditional HR was all about processes and risk management. Luckily, it seems the people-HR function has moved away from this.
You go to the bar at the HR Summit – what’s your tipple of choice?
What’s the most exciting thing about your job?
Being part of building a challenger brand from scratch in a new market – we opened in the UK in 2019 and are looking to become a market leader over the coming years.
And what’s the most challenging?
Working in an Scandinavian company which is internationalising, has many interesting advantages, such as a consensus powered culture. However, this also brings challenges, as they have one way of working and it’s up to me to continuously educate on how the UK is different from Scandinavian markets – and there are some very strong differences!
What’s the best piece of advice you’ve ever been given?
You don’t need to know – show humility and curiosity and learn.
Baptiste or Game Of Thrones?
We have a recent baby, so not much time for either!