By Karen Guglielmo, Iron Mountain
It’s interesting, isn’t it? For many departments, workflow automation is commonplace, and yet, Human Resources, one of the most record-heavy and paper-intensive among them, is still largely mired in burdensome, manual processes.
While HR isn’t completely devoid of automation, a lot of what passes for it is still dependent on the (significantly slower) speed of paper. A survey of HR professionals conducted by the Association for Information and Image Management (AIIM) found that when asked the question “What is paper usage in the following processes?” an alarming number of respondents answered “a lot.”
The exact breakdowns are as follows:
Recruiting and selection = 35%
Employee onboarding = 48%
Employee file management = 53%
Policies and procedures administration = 32%
Employee separation = 48%
I’m confident, though, that if HR departments truly understood the real costs of paper—not just in terms of pounds and pence, but in risk and inefficiency—the above percentages would dwindle to near zero…
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