By Karen Guglielmo, Iron Mountain
It’s interesting, isn’t it? For many departments, workflow automation is commonplace, and yet, Human Resources, one of the most record-heavy and paper-intensive among them, is still largely mired in burdensome, manual processes.
While HR isn’t completely devoid of automation, a lot of what passes for it is still dependent on the (significantly slower) speed of paper. A survey of HR professionals conducted by the Association for Information and Image Management (AIIM) found that when asked the question “What is paper usage in the following processes?” an alarming number of respondents answered “a lot.”
The exact breakdowns are as follows:
Recruiting and selection = 35%
Employee onboarding = 48%
Employee file management = 53%
Policies and procedures administration = 32%
Employee separation = 48%
I’m confident, though, that if HR departments truly understood the real costs of paper—not just in terms of pounds and pence, but in risk and inefficiency—the above percentages would dwindle to near zero…
To read the full article, click here.
2 responses
It’s so true what Karen points out about the irony of HR lagging behind in workflow automation. You’d think that being one of the most record-heavy and paper-intensive departments, they would have been the first to go digital. I look forward to reading part two to see how we can actually start moving away from these manual processes.
Karen makes a really interesting point about the irony of HR still being so bogged down by paper and manual processes, especially when other departments have already embraced automation. You’d think the most record-heavy department would be the first to transition to digital workflows to save time. I’m definitely looking forward to the next part of this series to see how we can start overcoming these bottlenecks.