In the era of digital transformation the HR function of most businesses is still a long way off putting technology at its heart. That’s according to research undertaken on more than 200 HR professionals and 2,200 employees by Access Group and Arlington Research.
It found that manual processes are still predominantly being used by HR professionals (43 per cent for appraisals and 54 per cent for recruitment). This is despite 63 per cent of respondents agreeing that using technology on a daily basis to recognise and evaluate employees would be a ‘valuable’ business tool.
As more and more millennial employees enter the profession, HR professionals can expect an increasing demand for HR information to be exchanged and analysed digitally. The research highlighted that more intuitive methods of interaction would also support the desire from the profession and from employees for a greater focus on continuous performance evaluation.
Rob Gimes, HCM product manager at Access Group, said: “As more organisations strive to excel in their ability to recruit and retain the right people for the right job roles, they are under increasing pressure to ensure their HR processes are effective so that employees feel informed, motivated and valued. In order to inspire the leaders of tomorrow, who embrace technology in every aspect of their lives, there is a clear need for companies to put technology at the heart of their HR and adopt a more scientific approach.”