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Hybrid Work and Audio Solutions: An HR perspective

Audio specialist Shure has collaborated with the globally renowned market research agency, IDC, to explore the challenges HR departments may confront as they navigate the hybrid working landscape. The study, based on feedback from over 600 professionals from several countries, including the UK, accentuates HR’s concerns regarding the impact of audio quality on effective communication and team collaboration.

Although the research indicates the UK is leading in terms of transitioning to hybrid work models in Europe, there’s a discernible deficiency in providing premium audio solutions. This oversight translates into challenges like ineffective communication and waning concentration during virtual interactions. Many HR professionals see inadequate audio equipment as a root cause.

“Implementing a successful hybrid work strategy isn’t just about software; it’s about making sure your hardware—especially audio equipment—meets the standards your employees need to excel,” says Rob Smith, Senior Director, System Sales, Shure.

“Our research finds that UK organisations are at the forefront of hybrid work adoption in Europe, yet there’s a clear gap when it comes to providing high-quality audio solutions, which affects everything from meeting engagement to overall productivity.”

Despite 72% of successful organisations globally prioritising professional audio solutions, the UK seems to be lagging. This data underlines the urgent need for HR departments to take the reins. Superior audio quality isn’t just a technical necessity; it’s a human-centric concern that HR must address to enhance employee experience.

Key takeaways from the IDC research pertinent to HR include:

  • Team Morale: 94% believe that technology that replicates the natural dynamic of face-to-face interactions boosts team morale and motivation.
  • Work Efficiency: 90% suggest that excellent audio infrastructure encourages meeting inclusivity and helps drive productive outcomes.
  • Employee Loyalty: 90% interpret it as the company’s commitment to their long-term role and growth.
  • Company Reputation: 89% believe it can influence internal and external perceptions of the company.
  • Employee Satisfaction: 73% affirm it enhances their sense of belonging and efficacy in the organisation.
  • Decision-Making Efficiency: 49% opine it facilitates more informed decisions.

For a deeper dive into the study and to glean further insights, access the IDC Infobrief sponsored by Shure.

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