The pandemic sped up the adoption of HR digital technologies by several years. Organisations that had invested in robust HR technology pre-pandemic hit the ground running, but for other organisations, it exposed significant gaps in their HR data and technology infrastructure.
These businesses needed to re-examine their HR systems and processes. Many had systems in place that previously fit their needs but were no longer suitable with the changes to how, where, and when we work. The pandemic led to a drive to change operational HR processes to become more automated and data-driven. Businesses needed a digital HR strategy with solutions built to assist them with areas including;
- Automating repetitive and manual processes
During the pandemic, HR departments were busier than even looking after areas including; remote working, health & safety, employee wellbeing, mental health, engagement, retention, and recruitment. As a result, they needed to find more time in their day to focus on the range of new and ongoing challenges on their to-do lists. There was an urgent need to find ways to work more efficiently and to reduce or eliminate time-consuming manual processes that could be automated.
- Enhancing employee experience and engagement
The most successful organisations today are the ones that are putting their employees in control. They view them as their internal customers and are dedicated to serving their needs as well as the needs of the business. By doing this, they foster a culture of empowered, engaged, and motivated staff who are more satisfied, productive, and loyal. During the pandemic, it became more important than ever to ensure employees were engaged and enjoying a positive working experience.
- Driving operational efficiencies for the entire organisation.
Businesses that can do it better, faster, and cheaper are usually the ones to triumph. This is particularly apparent right now as we witness how new technologies are helping companies streamline and improve many aspects of their business operations. The HR function is no different.
- Workforce data, analytics & reporting
The pandemic stressed the need for HR departments to have easy access to workforce data, analytics, and reporting. With so many new and ongoing challenges they needed to be able to make informed decisions. They required accurate real-time information as it is extremely difficult to manage your workforce effectively without having detailed information on your employees.
HR digital transformation has changed how companies operate internally. The days of manual, paper-based HR processes and procedures have been replaced by digital tools, strategies, and forward-looking HR teams. HR digital solutions can automate and optimise these processes, enabling managers to react in real-time to any issues happening on the front line. This in turn ensures consistency in how the organisation operates and serves its customers.
Workforce Management Technology is making it easier for HR departments, line managers, and supervisors to drive operational efficiency and productivity, enhance employee experience and engagement, and make better and more informed HR decisions to improve the overall level of organisational performance.
If you are interested in learning more about how Softworks Workforce Management Solutions could assist you, contact us today and we will organise a live demo at a time convenient to you.
