Coorpacademy’s Jean-Marc Tassetto (pictured) examines how a new generation of training analytics tools can unite Learning & Development (L&D) and business…
With the arrival of AI (artificial intelligence), robots and automation, workers’ skills will need to change as companies re-think the way they are organised, putting a major emphasis on L&D in the workplace to address these key issues.
This is no small task. In a recent survey by PwC 80% of CEOs said that having the right skills for the new digital economy is their greatest challenge. Training is also essential today to upskill, retain and attract new talent. This is putting pressure on HR to support future skills alongside constrained budgets. Here having the right metrics and guidance to show proof of ROI back to stakeholders is crucial. Powerful new Learning Analytics is now available to address this.
The growth of LEP/LXP
HR has been dependent on Learning Management Systems to track L&D, which isn’t geared up to capture analytical data. It is therefore understandable that any insights drawn from this data were left wanting.
Learning Experience Platforms (LEPs or LXPs), in contrast focus on delivering a truly personalised and dynamic user experience. A less spotlighted benefit, however, is some of these modern platforms offer unique analytical capabilities. LEPs tracks behaviour traces and use them to test what works and what doesn’t in the learning process, based primarily on a new way of collecting data,the xAPI. This gives HR managers insight into the whole learning journey. This brings with it exciting diagnostic value and the possibility of new performance indicators.
The power to exploit multiple data sources
HR and training professionals can now finally use multiple data sources to examine the true potential of their people for specific roles and business outcomes – both in terms of knowledge and skills together with behavioural qualities. In addition Learning Experience Platform technology have been designed to offer far higher levels of user engagement and success than traditional classroom and e-learning programmes.
With the demands of tomorrow’s skills market around the corner, it is important we rapidly move to an expanded learner-driven model. One where classroom training is supported by a 24/7 virtual environment in which all lessons and material are digital and available increasingly through mobile devices in easily consumable nuggets. Adding in gamification and collaborationfeatures will inevitably increase staff engagement.
A learner-centric approach coupled with leading-edge xAPI-enabled technology offering modern ‘Behavioural Learning Analytics’ will help provide companies with the skills to adopt automation and AI to boost productivity and the bottom line.
The author is co-founder of learning experience and upskilling platform Coorpacademy, and a former head of Google France.