The New Generation of EAP Providers
The Employee Assistance Programme market looks very different today than it did five years ago. A new generation of EAP providers, including Kyan Health, Lyra Health, and Spring Health, is replacing the old phone-and-pamphlet model with platforms that employees actually use. The shift matters. Traditional EAPs average 2–5% utilisation. Employees don’t call a helpline when […]
Research suggests employees deliberately avoid asking for help
New research from HEC Paris suggests that employees may avoid asking for help at work as they doubt that it will actually be effective. Professor Daniel Newark, and coauthors Vanessa Bohns and Francis Flynn, found that besides the costs – notably, the discomfort and stress – of requesting help, expectations about the outcome of the […]
EAPs ‘a missed opportunity’ to build on performance and productivity…
The use of Employee Assistance Programme (EAP) services are ‘a missed opportunity’ for building on productivity and performance in the new era of digital working, a new report conducted by Lancaster University’s The Work Foundation and the UK Employee Assistance Professionals Association (UK EAPA) indicates. Carried out among 88 organisations, nine per cent of HR […]